General Frequently Asked Questions (FAQS)

  • We support children, teens, adults, and parents — with therapy tailored to each stage of life.

  • Our clinic is in Bridgeland, Calgary, just off Deerfoot Trail, with online therapy across Alberta available.

  • No — most clients can start within a week.

  • Ten Psychology accepts all major credit cards and requires a credit card on file to proceed with services. Should you need to pay via e-transfer or cash please contact your clincian ahead of time to make arrangements

  • No, we do not do direct billing. However, payments are made on the online booking system. Once the payment has been made, you will be emailed an invoice for your records and to submit to your insurance provider.

  • Please contact your insurance plan provider regarding Psychology coverage limits, coverage, and any other potential limitations. Psychology Services are considered a medical expense when insurance does not cover expenses.

  • Ten Psychology requires 48 hours notice if you need to change or cancel your appointment. The client will be charged the full fee if the appointment is not cancelled within 48 hours ahead of time.

    We understand life happens. Please contact us by directly emailing your Psychologist or emailing us with as much notice as possible to discuss any challenges in regards to your appointment.